Question: 35. CASE STUDY Having read and prepared the American Airlines case study shared with you yesterday, answer executively and concisely the following questions, (preferably using

35. CASE STUDY Having read and prepared the American Airlines case study shared with you yesterday, answer executively and concisely the following questions, (preferably using bullet point sentences) Q1: what are the series of errors that took place aboard the American Airlines flight with Ms. Rane Baldwin and her friend? What are the service deficiencies / gaps that the air crew seem to have committed? * (10 Points) Et 35. CASE STUDY Having read and prepared the American Airlines case study shared with you yesterday, answer executively and concisely the following questions, (preferably using bullet point sentences) Q1: what are the series of errors that took place aboard the American Airlines flight with Ms. Rane Baldwin and her friend? What are the service deficiencies / gaps that the air crew seem to have committed? * (10 Points) Et

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