Question: 3.When an individual member has a problem or needs assistance it is __________ that provides the necessary assistance. a. Marketing Department b. Member Services c.

3.When an individual member has a problem or needs assistance it is __________ that provides the necessary assistance.

a.

Marketing Department

b.

Member Services

c.

Claims Department

d.

Finance Department

The first function of the _________________ is to capture the claim.

a.

Member services department

b.

Marketing department

c.

Sales department

d.

Claims department

Marketing and Sales do not set prices. This is the responsibility of the __________and underwriting.

a.

Distribution

b.

Finance

c.

Actuarial

d.

Distribution

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