Question: 4 . 1 Managers routinely make both tough and easy decisions. Regardless of which decisions 3 are made, though, it is almost certain that some

4.1 Managers routinely make both tough and easy decisions. Regardless of which decisions 3 are made, though, it is almost certain that some observers will criticise, and others will applaud. With this in mind, summarise your thoughts on the nature of decision-making and problem solving. (5)

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