Question: 4 . 2 In the CEO s statement on page 7 7 of the IAR he states: The rapid growth of the Group has necessitated

4
.
2
In the CEO
s statement on page
7
7
of the IAR he states:
The rapid growth of
the Group has necessitated additional warehouse capacity
.
Which one of these
forces
(
stakeholders
)
most likely influenced the Dis
-
Chem Group
s decision to
acquire a new distribution centre?
CEO statement
Group revenue 7.4%
R32.7 billion
Total income margin
of 31.1%, ahead of
internal target of 30%
Earnings per share 17.2%
116.3 cents
Full-year dividend 17.3%
46.6 cps
The Group is pleased with a good set of results in a tough environment. We believe our
investment in an integrated healthcare ecosystem will bode well for more South Africans
and in turn the Group.
The Groups latest results are testament to
the resilience of a business that has withstood
challenging trading conditions and celebrated
successes on an ongoing basis. The trading
environment during the last financial year was
challenging and complex, with normalised
shopping patterns offset by the impact of
rising fuel and food costs, while embattled
consumers continued to experience interest
rate escalations.
Against this backdrop, the Groups total revenue increase
of 7.4%, to R32.7 billion, is commendable. Our businesses
performed extremely well, with operating profit increasing
13.4% to R1.7 billion, and we continued to see market share
gains across healthcare, medical, baby and dispensary
categories. The latter entrenched our position as South
Africas largest retail pharmacy Group, by dispensary market
share.
These consistent gains prove that Dis-Chems customercentric
philosophy and well-priced goods and services
make the Group a shopping destination of choice for valueconscious
consumers, especially during these challenging
times. While there has not been a significant change in the
items that are being purchased, buyers are increasingly
shopping for value-based promotions. We have also seen a
polarisation of spending towards end-of-month payday cycles,
another sign of financial pressure.
Load shedding has had a significant impact on the economy,
affecting consumers as well as businesses of all sizes.
Fortunately, the Groups early investment in generator capacity
has made it possible for all our stores to remain open during
electricity blackouts, although this has led to a considerable
increase in operational costs, with diesel costs up by 65% to
R91 million.
The last financial year and subsequent trading months have
been significant for the Group, with various developments
paving the way for further growth and opportunity.
Strategic initiatives
We achieved a milestone with the opening of our 300th retail
store, having opened 13 new Dis-Chem stores and eight new
Dis-Chem Baby City stores during the period. Our store growth
continues apace - at the end of the financial year the Group
had 312 stores across all nine provinces in South Africa, four in
Namibia and three in Botswana.
The rapid growth of the Group has necessitated additional
warehouse capacity. This will be addressed with the imminent
acquisition of a 63,000m^2 distribution centre, ultimately
resulting in a 75% increase in warehouse space. This significant
growth in available space positions us superbly well to double
our current store count and grow our market share in the
independent market.
Integrated healthcare offering
The Group has continued its focus on developing an integrated
healthcare value chain to drive down costs, while making
private healthcare accessible to more South Africans.
Dis-Chem Health, our medical insurance and gap cover
offering, continues to gain traction and the launch of extra, our
policyholders rewards programme, further supports our goal of
making private, quality healthcare affordable for the estimated
12 million employed people who do not have medical aid. These
consumers often buy medication at pharmacies and, in some
cases, private facilities at a premium rate, and Dis-Chem is well
placed to offer medicines at a lower cost, specifically using
generics.
OVERVIEW OF THE GROUP CREATING SUSTAINABLE VALUE CORPORATE GOVERNANCE FINANCIAL PERFORMANCE SHAREHOLDER INFORMATION
Dis-Chem Integrated Report 202377

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