4. A value chain can be defined as "the end-to-end production chain from input of raw materials to the output of final products and/or services"

1. True
2. False

5. Which of the following is true regarding strategic planning and physicians in healthcare organizations?

Only physicians should create the strategic plan.

Physicians should not be involved in creating the strategic plan.

Physicians should help create the strategic plan.

Physicians should be the ones executing the strategic plan.

6. Which one of the following best describes the concept of strategic planning?

Engage in an internal and external analysis of your organization in

order to develop a long-term vision and strategy.

Engaging in an internal environmental analysis of your organization in order to develop a long-term vision and strategy for the future

Engaging in an external environmental analysis in order to develop a long-term vision and strategy.

Conducting a SWOT (Strength, Weakness, Opportunities & Threat) analysis.

7. Leadership and Management are the same concepts:

1. True
2. False

10. All of the following are benefits of using a balance scorecard to measure and manage an organization's performance except:

It provides a complete view of the business performance

It needs to be updated regularly to ensure relevance to the organization

It encourages long-term thinking

It's relevant to a wide range of stakeholders