Question: 4. Based on your knowledge of the case, how well did Kaiser Permanente establish relationship-based sustainable competitive advantages? Use examples from the case to support

4. Based on your knowledge of the case, how well did Kaiser Permanente establish relationship-based sustainable competitive advantages? Use examples from the case to support your answer. Applying insights from the model of interfirm relationships, what recommendations do you have to improve Kaiser Permanente's standing in the marketplace?

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