Question: 4 c 1 b 9 b 7 a 7 cf 3 _ bml _ soloman _ 1 1 ch 6 / 8 rnd = 1
cbbacfbmlsolomanchrnd#Question
Which of these is a way that owners groups and other brand communities help companies build and maintain brand loyalty?
In today's antagonistic society, choosing brands is like choosing sides.
Social identification is so powerful that it can encourage people to use products they don't even like.
The emotional benefit of social identification that people get from belonging to a group makes them tend to support and defend the group.
Support forums and social media reduce customer support hassles.
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