Question: 4. CASE 1 - Igloo Ice Co. Igloo Ice Co. has a dilemma. Old Ernie has been an employee of this family-owned company for 40

4. CASE 1 - Igloo Ice Co. Igloo Ice Co. has a

4. CASE 1 - Igloo Ice Co. Igloo Ice Co. has a dilemma. Old Ernie has been an employee of this family-owned company for 40 years in numerous positions. Currently, he's in charge of product quality and maintains the secret family recipe for ice. He is also the lead customer service person. Unfortunately, customer service includes some delivery duties, and Ernie can only carry one 100-pound bag of ice in each hand these days. He knows all the customers and has great relationships with them. VP Mackenzie says it's time to let the long-time employee go... he's almost retirement age anyway and they can surely find someone who can carry more ice. Chief Legal Counsel Chrostowski has some concerns about this plan. a) What might those concerns be? b) What are some ways to deal with this situation

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