4) Develop a brief analysis of the following importance/performance chart. Point out areas of high satisfaction and areas of low satisfaction. Advise Shield University where to focus efforts to improve satisfaction. Advise the university on the most important areas where high satisfaction should be maintained. Shield University Student Survey: Importance vs. Performance 5.0 4.5 Condition of the buildings 4.0 Bookstore assistance Quality of instructors On-campus activities Advice from Advisors 3.5 Variety of courses Career planning services Tutoring assistance Performance 3.0 Academic reputation Parking 2.5 Online classes available Dining options 2.0 Dorm availability 1.5 Importance 1.0 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 4) Develop a brief analysis of the following importance/performance chart. Point out areas of high satisfaction and areas of low satisfaction. Advise Shield University where to focus efforts to improve satisfaction. Advise the university on the most important areas where high satisfaction should be maintained. Shield University Student Survey: Importance vs. Performance 5.0 4.5 Condition of the buildings 4.0 Bookstore assistance Quality of instructors On-campus activities Advice from Advisors 3.5 Variety of courses Career planning services Tutoring assistance Performance 3.0 Academic reputation Parking 2.5 Online classes available Dining options 2.0 Dorm availability 1.5 Importance 1.0 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0