$4.$ Hazel is working on a school project with Oliver and she$$s very frustrated. This is the third

time that Oliver hasn$$t shown up to their in$-$person meeting without notice. Infuriated, she

opens her email and writes a scathing message that says:

Subject: Disappointed

Oliver,

PSK$4/$ Professional Skills

$3$

You clearly couldn$$t care less about me or the project seeing as you continue to waste

my time by failing to show up for meetings. The least you could do is send me an

email or text to let me know. I$$ll be reporting this to the instructor and asking to

change partners.

Good riddance,

Hazel

a$)$ Consider both the content of the message and the mode $($email$)$ chosen to deliver this

message. Was this a professional way to address the situation? Why or why not?

b$)$ If you were faced with a similar conflict, how would you communicate your concerns to Oliver

in a professional manner?