Question: 4. Learn It: Concept Check Quiz 11-4 Introduction: Take this quiz to get a quick check on your understanding of chapter concepts. According to the

4. Learn It: Concept Check Quiz 11-4 Introduction: Take this quiz to get a quick check on your understanding of chapter concepts. According to the chapter, which of the following is the first step in developing an effective team? Developing specific procedures Establishing a clear purpose Selecting a single leader To be effective, team conflict must be task oriented. Which of the following are common characteristics of effective workplace teams? Check all that apply. Avoidance of conflict Ten or fewer members Internal competition Diverse representation

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