4. List two (2) actions personal care workers could have taken to avoid the incident? 5. Suggest two (2) strategies that can be implemented to support PCAs to manage similar situations more effectively. 6. Complete the given below incident report template based upon the following "Incident reporting policy and procedure Rosedale Facility Incident Reporting Policy. Policy: Incident Reporting PURPOSE: The purpose of this policy is to maintain the incident reporting documentation and comply with the applicable legislation and regulations. DEFINITIONS: Incident reporting is the documentation of incidents whether clinical or non-clinical that occur within the routine operation of the organisation. Incidents are "unplanned events or situations that result in or have the potential for injury, ill health, damage or other loss". CONTEXT: All incidents that occur within the organisation's routine operations should be recorded and reported. Incidents include falls; medication errors; communication issues; damage to property and vehicles; hazardsear misses; security breaches and occupational exposures. These incidents can involve staff, students, medical officers, patients, contractors, clients, residents, volunteers, relatives, and visitors. What incidents are covered by the incident reporting system