4. Performance Effective performance management leads to increased employee because it increases Performance appraisals do all of the following except: O Influence demotion decisions O Give employees feedback O Identify developmental needs Identify an employee's personality traits Willie was working on a new performance appraisal process. Unfortunately, he decided to measure telephone communication skills for all of his customer service representatives, but none of his customer service representatives use the telephone. They all communicate with customers online, using a chat function. In performance measurement, this indicates a: O Deficiency problem O Validity problem O Reliability problem Effective performance management leads to increased employee Performance appraisals do all of the following except: turnover engagement O Influence demotion decisions reliability O Give employees feedback Effective performance management leads to increased employee because it increases + Performance appraisals do all of the following except: emotional intelligence employee skills O Influence demotion decisions general mental ability O Give employees feedback 4. Performance Effective performance management leads to increased employee because it increases Performance appraisals do all of the following except: O Influence demotion decisions O Give employees feedback O Identify developmental needs Identify an employee's personality traits Willie was working on a new performance appraisal process. Unfortunately, he decided to measure telephone communication skills for all of his customer service representatives, but none of his customer service representatives use the telephone. They all communicate with customers online, using a chat function. In performance measurement, this indicates a: O Deficiency problem O Validity problem O Reliability problem Effective performance management leads to increased employee Performance appraisals do all of the following except: turnover engagement O Influence demotion decisions reliability O Give employees feedback Effective performance management leads to increased employee because it increases + Performance appraisals do all of the following except: emotional intelligence employee skills O Influence demotion decisions general mental ability O Give employees feedback