Question: 4. You have been assigned to draft a client feedback form for ABC Bookkeeping Services to use as part of their customer service review process.

4. You have been assigned to draft a client feedback form for ABC Bookkeeping Services to use as part of their customer service review process. The draft feedback form should: Inform the client why the information is required and how they can submit the survey Consider client confidentiality, in line with privacy laws Have 10 questions on the range, type and quality of services provided by ABC Bookkeeping. a) Submit the draft feedback survey as a separate document

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