Question: 41. Project deliverables include four diagnostics tests and implementation instructions. The instructions are similar for each test but do require some customization. The fourth and
41. Project deliverables include four diagnostics tests and implementation instructions. The instructions are similar for each test but do require some customization. The fourth and final test has just been delivered to the customer and accepted as meeting customer expectations. However, the implementation instructions were incomplete and caused an increased call volume to the technical support hotline. What could have been done differently before the launch of the final revised diagnostic test to avoid this issue?
A. Perform a SWOT analysis
B. Review the prompt list
C. Use a checklist
D. Review the risk register
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