44) Research on downsizing has shown that when organizations ________, they tend to bounce back faster when the upturn hits.

A) resist or delay layoffs as long as possible

B) begin the layoff process as soon as possible

C) use an incremental approach to recruiting

D) lay off the entire workforce

45) Kelly, an HR manager, is employed by a firm that is downsizing. Kelly's employer wants the HR department to provide outplacement services to laid-off employees. Which of the following is LEAST likely to be an outplacement activity?

A) paying expenses for interviews

B) paying federal income taxes

C) providing job-search and interview techniques

D) discussing wage and salary negotiations

46) Johnson Enterprises is recruiting candidates to fill the new position of ombudsperson. Johnson is most likely adding this position to ________.

A) handle internal problems before they become lawsuits

B) negotiate with local and national labor unions

C) monitor the firm's retention and turnover rates

D) assist HR with compensation decisions

47) The key to successful worker retention is to ________.

A) offer sabbaticals

B) focus on top performers and determine their risk of leaving

C) follow a take-it-or-leave it strategy with employees

D) minimize the risks and rewards of challenging assignments

48) What is the most common reason individuals provide when resigning from a firm?

A) unsatisfactory compensation

B) few promotion opportunities

C) disagreement with supervisor

D) discriminatory company policies

49) Why do firms most likely outsource exit interviews?

A) promoting corporate goodwill

B) ensuring honest responses

C) reduce HR workload

D) quantifying results

50) Why is phased retirement beneficial to firms?

A) consulting costs are significantly reduced

B) flexible spending accounts assist older workers

C) health care benefits are replaced by Medicare

D) retained workers share experience with new hires