$5\mathrm{.}3$ Introduction

This section should include the following,

$$ Briefly introduce the IBM organization or industry sector under consideration.

$$ Provide context by describing the broad areas or operations in which the IBM organization is

involved.

$$ Highlight the challenges or problems faced by the IBMorganization within its current IT

systems.

$$ Introduce the purpose and scope of the assessment, emphasizing the goal of

conceptualizing and implementing a new IT system to overcome these challenges.