5. A worker operates a machine that cuts metal. He notices that the metal sheets he is cutting have dull edges. Who should get first "shot" at solving the problem?

Select one:

a.

the employee's supervisor

b.

an engineer

c.

a member of the quality control department

d.

the operator himself

e.

the foreman

7. In a bullet list, give three examples of activity types that can be considered when gathering data in an effort to monitor a process for quality? (3.0Pts)