5. How many different intervention styles can change agents employ and which of the following are examples? a. Four, advising, practicing b. Four, theorizing, identifying c. Five, challenging, dictating d. Five, supporting, information gathering 6. Change agents adopting collaborative modes of intervening work with clients to help them develop opportunities or a. Tell them how to manage their problems b. Discuss their insecurities c. Manage their own problems d. Explain Seligman's theory of learned helplessness to them. 7. The aim of the challenging approach to intervening is: a. To strengthen values and assumptions in order to exploit different opportunities. b. To challenge the organization culture c. To challenge values and assumptions and identify alternatives that might facilitate the exploitation of opportunities. d. To introduce new perspectives but discourage clients from asking questions 8. Diagnostic models can be classified as: a. Complex or focused b. Component or holistic c. Holistic or open system d. Component or process 9. According to Kotter's integrative model of organizational dynamics the driving force for long term effectiveness is: a. The alignment of six structural elements b. The adaptability of six structural elements c. The quality of its information gathering and decision making process d. The alignment of key organizational processes 10. Technology is one of the named elements in which of the following models? a. Kotter integrative model of organizational dynamics b. Mckinsey 75 model c. Weisbord six box model d. Burke litwin causal model of organizational performance and change