Question: 5. Model the BPO Project. To establish appropriate performance metrics for a BPO Initiative, it is critical to establish first the project objectives. PROECT CWJECTIVES

5. Model the BPO Project. To establish appropriate performance metrics for a BPO Initiative, it is critical to establish first the project objectives. PROECT CWJECTIVES SHOULD INCLUDE. Timing -identify whether the BPO initiative is on truck during implementation. Costs -costs involved in BPO initiative, includes cush and counc: Costs

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