$5$ Multiple Choice $2\mathrm{.}85$ points

An issue with services that impacts capacity planning is

that it is based on the size of the operation including the provision of space for queueing

that capacity planning only works with manufacturing environments and that it is a misnomer when applied to the service industry

that the arrival of customers in not always predictable and thus idle capacity is required

that the fundamental nature of capacity planning is the demand is always known and precise