Question: 5. The chapter opener described Verizon's virtual reality (VR) and augmented reality (AR) training programs and the evaluation outcomes they used to help determine if

5. The chapter opener described Verizon's virtual reality (VR) and augmented reality (AR) training programs and the evaluation outcomes they used to help determine if these programs were effective. Reread the chapter opener. a. Were the evaluation outcomes Verizon used reaction. learning, behavior, results, or return-on-investment outcomes? Explain your choice. b. Choose either the VR or AR program. What other outcomes should be collected to increase your confidence that the program was effective? Explain your choice of outcomes. 5. The chapter opener described Verizon's virtual reality (VR) and augmented reality (AR) training programs and the evaluation outcomes they used to help determine if these programs were effective. Reread the chapter opener. a. Were the evaluation outcomes Verizon used reaction. learning, behavior, results, or return-on-investment outcomes? Explain your choice. b. Choose either the VR or AR program. What other outcomes should be collected to increase your confidence that the program was effective? Explain your choice of outcomes

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