5. What can a sales manager do to reduce a salesperson's role ambiguity? How can role conflict be reduced? 6. Explain why persistence is an important dimension of motivation for the sales position. 7. Would providing salespeople with flextime and/or on-site child care by a motivational factor for a rep who has young children or would it just make the rep feel committed to the organization? Explain using Herzberg's dual-factor theory. 8. Explain what kind of behavioral changes can be expected if a salesperson attributes failures to luck, effort,strategy, ability, or task difficulty. 9. Explain how the sales manager should handle a rep who is one of the company's best performers but is constantly driving all of the other reps crazy with her combative, haughty attitude