50% . Koodo 2:14 PM docs.google.com Case Study Analysis [. DESTINATION CEO Jim Treliving After burgers and fries, pizza is the most popular restaurant food in North America. Boston Pizza International Inc. is Canada's No. I casual dining brand. Currently, there are more than 390 restaurants across North America. There are additional restaurants in the pipeline for global expansion as the company is now looking toward Australia, the United Kingdom, and eventually Asia. It is clear that growth will only continue through global expansion of the franchise. It was more than 40 years ago when Jim Treliving walked into the original Boston Pizza restaurant in Edmonton and tried his first pizza. It was love at first taste and in a very short time it was to be his future. As a true visionary, born entrepreneur, and risk taker, Jim saw the potential in the pizza restaurant business and left the security of his position as an RCMP officer to become a Boston Pizza franchisee. He opened his first restaurant in 1968 in Penticton, B.C. In the ensuing few years, he became friends with a local accountant, George Melville, who became his business partner in 1973. Today, the two men share responsibility as co-owners and co-chairmen of Canada's No. 1 casual dining chain To Jim, one of the most important parts of running a successful business is Creating and maintaining a strong culture of camaraderie. No matter where he is, Jim makes a point of stopping in to say hello at every Boston Pizza in town. When he visits a restaurant, he always shakes hands with the staff and thanks them for their hard work. According to Jim. "You take people in as franchisees and they become part of your family. Questions: Case Study Analysis Questions: Complete the following for the business case study. a, Mission Statement: b. Strategic plan c. Tactical plan d. Contingency plan