Question: 5.1 Discuss key touchpoints for customer acquisition and conversion taking into consideration 3 channels (first affiliate marketing(paid), second company website (owned), and word of mouth

5.1 Discuss key touchpoints for customer acquisition and conversion taking into consideration 3 channels (first affiliate marketing(paid), second company website (owned), and word of mouth (earned) )

  • Websites, key phrase analysis and selection

  • Search engine optimisation (SEO)

  • Search engine marketing (SEM), paid search or pay per click marketing (PPC)

  • Blogs, Online PR, partnerships/affiliates, online communities

  • Email

  • Social media

  • Content marketing, user generated content

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