51. (mandatory. Note: this is a very lengthy question and requires that you answer parts A, B and C... it is also worth 1/3 of the total points from this test, so I suggest you answer in a quality manner), A company has decided to develop a formal quality plan, a quality manual and to establish quality goals to be completed within 1 year, 2 years, 3 years and 5 years. One of the other upper managers has proposed using the following methods to accomplish this: -MBNQA criteria, -6S -Deming principles, -6 Sigma, -DMAIC, -benchmarking, -brainstorming techniques, -competitive analysis, -COPQ analysis, -ISO 9000, -Kanban, -DFSS, -MTTF & MTBF analysis and -quality assurance instead of the current method of quality control. The President has also decided to send 4 managers (which may include you) for formal training and eventual certification in Change Management. Up until now, the company has been small and informal but was still respected for providing a good value in an ethical manner, but now the new President has determined that the company has grown large enough to require a more formal approach to quality as well as a dedicated quality department. Each of the managers in the company is expected to submit a brief report to the President within 3 days which answers the following questions so that the 4 managers to receive the training and certification may be chosen. Each of the managers chosen for the training who completes the course will receive a $5,000 bonus (with taxes paid by the company) and each manager successfully completing the certification will receive a $10,000 bonus (again, with taxes paid by the company): List 10 strengths that you possess that will make you a leader in our quality efforts as a Change Agent. For each, explain when you have demonstrated this strength in a professional setting. 1. demonstrated by: 2. demonstrated by: 3 demonstrated by: 4. demonstrated by: 5. demonstrated by: 6. demonstrated by: 7. demonstrated by: 8. demonstrated by: 9. demonstrated by: 10. demonstrated by