51. (mandatory. Note: this is a very lengthy question and requires that you answer parts A, B and C...it is also worth 1/3 of the total points from this test, so I suggest you answer in a quality manner), A company has decided to develop a formal quality plan, a quality manual and to establish quality goals to be completed within 1 year, 2 years, 3 years and 5 years. One of the other upper managers has proposed using the following methods to accomplish this: -MBNQA criteria, -6S, -Deming principles, -6 Sigma, -DMAIC, -benchmarking. -brainstorming techniques, -competitive analysis, -COPQ analysis, -ISO 9000, -Kanban, -DFSS, -MTTF & MTBF analysis and -quality assurance instead of the current method of quality control. The President has also decided to send 4 managers (which may include you) for formal training and eventual certification in Changel Management. Up until now, the company has been small and informal but was still respected for providing a good value in an ethical manner, but now the new President has determined that the company has grown large enough to require a more formal approach to quality as well as a dedicated quality department. Each of the managers in the company is expected to submit a brief report to the President within 3 days which answers the following questions so that the 4 managers to receive the training and certification may be chosen. Each of the managers chosen for the training who completes the course will receive a $5,000 bonus (with taxes paid by the company) and each manager successfully completing the certification will receive a $10,000 bonus (again, with taxes paid by the company): A. List 5 other quality and quality improvement techniques that you feel should be included in our formal quality quest in addition to the quality methods listed above. Justify the reason for recommending each. 1. justification: 2. justification: 3. justification: 4. justification: justification: 5. B. List 10 strengths that you possess that will make you a leader in our quality efforts as a Change Agent. For each, explain when you have demonstrated this strength in a professional setting. 1. demonstrated by: 2 demonstrated by: 3 demonstrated by: 4. demonstrated by: 5. demonstrated by: 6. demonstrated by: 7. demonstrated by: 8. demonstrated by: 9. demonstrated by: 10. demonstrated by: C. List 10 weaknesses that you have that would need to be improved or eliminated in order for you to be an exceptional Change Agent for our new quality program. For each, briefly identify what method(s) you are using to overcome or diminish this weakness. method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: 1. 2 3. 4. 5. 6. 7. 8. 9. 10. 51. (mandatory. Note: this is a very lengthy question and requires that you answer parts A, B and C...it is also worth 1/3 of the total points from this test, so I suggest you answer in a quality manner), A company has decided to develop a formal quality plan, a quality manual and to establish quality goals to be completed within 1 year, 2 years, 3 years and 5 years. One of the other upper managers has proposed using the following methods to accomplish this: -MBNQA criteria, -6S, -Deming principles, -6 Sigma, -DMAIC, -benchmarking. -brainstorming techniques, -competitive analysis, -COPQ analysis, -ISO 9000, -Kanban, -DFSS, -MTTF & MTBF analysis and -quality assurance instead of the current method of quality control. The President has also decided to send 4 managers (which may include you) for formal training and eventual certification in Changel Management. Up until now, the company has been small and informal but was still respected for providing a good value in an ethical manner, but now the new President has determined that the company has grown large enough to require a more formal approach to quality as well as a dedicated quality department. Each of the managers in the company is expected to submit a brief report to the President within 3 days which answers the following questions so that the 4 managers to receive the training and certification may be chosen. Each of the managers chosen for the training who completes the course will receive a $5,000 bonus (with taxes paid by the company) and each manager successfully completing the certification will receive a $10,000 bonus (again, with taxes paid by the company): A. List 5 other quality and quality improvement techniques that you feel should be included in our formal quality quest in addition to the quality methods listed above. Justify the reason for recommending each. 1. justification: 2. justification: 3. justification: 4. justification: justification: 5. B. List 10 strengths that you possess that will make you a leader in our quality efforts as a Change Agent. For each, explain when you have demonstrated this strength in a professional setting. 1. demonstrated by: 2 demonstrated by: 3 demonstrated by: 4. demonstrated by: 5. demonstrated by: 6. demonstrated by: 7. demonstrated by: 8. demonstrated by: 9. demonstrated by: 10. demonstrated by: C. List 10 weaknesses that you have that would need to be improved or eliminated in order for you to be an exceptional Change Agent for our new quality program. For each, briefly identify what method(s) you are using to overcome or diminish this weakness. method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: method(s) you are using to overcome or diminish: 1. 2 3. 4. 5. 6. 7. 8. 9. 10