Question: 56 Managers often document subordinates' work efficacy and retain a running record of good and bad customer interactions. Which performance evaluation system is being used

56 Managers often document subordinates' work efficacy and retain a running record of good and bad customer interactions. Which performance evaluation system is being used by these managers? Graphic rating scale Employee comparison method Behavioral checklist Peer assessment 57 A salesperson wants to measure their direct contribution to the company's growth based on the number of products sold. Which measure should the salesperson use for this purpose? Process inputs Sales revenue Product knowledge Job knowledge

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