Question: 56 Managers often document subordinates' work efficacy and retain a running record of good and bad customer interactions. Which performance evaluation system is being used

56 Managers often document subordinates' work efficacy and retain a running record of good and bad customer interactions. Which performance evaluation system is being used by these managers? Peer assessment Behavioral checklist Graphic rating scale Employee comparison method 57 A salesperson wants to measure their direct contribution to the company's growth based on the number of products sold. Which measure should the salesperson use for this purpose? Process inputs Job knowledge Sales revenue Product knowledge

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