$6\mathrm{.}1.$

Nick has just undergone a performance appraisal at work. The HR manager has called

him in for a performance discussion

Outline what the performance discussion should cover and include, so as to ensure that

both Nick and the company benefit from the performance appraisal exercise. $(6$ marks$)$

$6\mathrm{.}2$

Differentiate between performance appraisals and performance management. $(6$ marks$)$

$6\mathrm{.}3$

Lindy is an administrative assistant at a small accounting firm. She is very competent at

her job, and often takes the initiative when she sees that her manager is busy and unable

to get to something that may need immediate attention. Iln addition to this, Lindy often

volunteers to man the switchboard when the receptionist takes her lunch break

With reference to employee performance, identify and explain the type of behaviour Lindy

displays. $(8$ marks$)$