Question: ( . 6 6 7 points ) A manager is currently unhappy with the capabilities of a particular process and wants to improve its capabilities.

(. 667

points

)

A manager is currently unhappy with the capabilities of a particular process and wants to improve its capabilities. To accomplish this, the manager needs to focus on the process:

.

Inputs, outputs, and flows.

.

Activities.

.

Management metrics.

.

Structure.

(.667 points ) A manager is currently unhappy with the capabilities

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