6 9 A wicked problem is OA) ill-defined with a single solution B) unsolvable OC) complex Question 2 (1 point) 4) Listen What is the benefit of having an extremely detailed customer profile opposed to a brief description? OA) the ability to build empathy with the potential user B) greater insights into the users needs and challenges C) Both A & B D) None of the above Question 3 (1 point) 4) Listen You must be cautious when it comes to customer profiles that have very brief descriptions. What can be unintentionally created when the core elements of customer profiles are the same, but the potential users couldn't be more different? A) persona twins B) mistaken target markets OC) secondary customer segment D) an "unSub" (unknown subject)