6. An inner drive that directs behavior toward objectives is called A. a goal. B. a need. C. motivation. D. morale.

7. Poor morale is likely to cause A. high productivity. B. absenteeism and high turnover. C. motivation. D. loyalty.

8. Job rotation attempts to reduce the boredom created by specialization of tasks by A. allowing employees to share an eight-hour work day. B. giving people longer breaks and more paid vacations. C. giving workers a variety of tasks to do, moving from one to the other on a regular basis. D. adding new specialized tasks to a job.