6. Business managers focus on improving efficiency and effectiveness, but sometimes they use a project management approach to make significant changes. What often prompts them to use the project management approach? What would be an example? 7. Business managers focus on improving efficiency and effectiveness, but sometimes they use a project management approach to make significant changes. What often prompts them to use the project management approach? What would be an example? 8. How is the relationship between the operations manager and the sales staff different from the relationship between a project manager and the project team members? 9. Which of the duties of the project manager might be contracted to an outside firm? 10. What is the biggest difference between project management and the sales management job? 7. Business managers focus on improving efficiency and effectiveness, but sometimes they use a project management approach to make significant changes. What often prompts them to use the project management approach? What would be an example