$6$

Multiple Choice

$2$ points

PDCA stands for

plan, do$,$ check, authorize

plan, do$,$ check, act

product, durability, consistency $,$ action

performance, durability, consistency, action

$7$

Multiple Choice $2$ points

Juran's trilogy includes

productivity

planning

process

performance

$8$

Multiple Choice

$2$ points

SCQM is defined as

an integrated $-$ based approach to performance improvement

a process $-$ based approach to performance improvement

a performance $-$ based approach to performance improvement

a systems $-$ based approach to performance improvement