6) What is the basic function of a help desk? A) Control access to corporate data. B) Provide technical maintenance and support. C) Train end users and assist with application development. D) All of the above are basic functions of a help desk. 7) Which of the following is not a benefit of outsourcing? A) Access to greater expertise and more advanced technology B) Ability to gain greater control. C) Improved development time. D) Lower costs. 8) The risk of losing a fundamental understanding of a company's AIS needs and the strategic users of an AIS as a result of outsourcing is referred to as A) focus reduction. B) loss of control. C) reduced competitive advantage. D) unfulfilled goals. The unauthorized disclosure of sensitive information is an example of what risk associated with outsourcing? A) A locked-in system B) A loss of control. C) A reduced competitive advantage. D) Inflexibility 9)