6.5 - Case Study Analysis

• DueMondayby11:59pm
• Points100
• Submittinga text entry box or a file upload

Each case study is an in-depth example that illustrates how prominent businesses and organizations implement the concepts you have just learned. They provide a broader, integrated critical thinking process that will help you to expand and clarify your understanding of the material covered in this module.

Case Study Scenario

You are in the testing phase of a software implementation project. Several team members are confused about their roles and responsibilities during this phase. The team members include you, a business analysis/aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Anthony is the project manager, and he has been working closely with managers in other departments to make sure everyone knows what is going on with the project.

Task One:

Prepare a responsibility assignment matrix based on the following information: The main tasks that need to be done for testing include writing a test plan, unit testing, integration testing, for each of the main system modules, system testing, and user accepting testing. In addition to the project team, there is a team of users representatives available to help with testing. Prepare a RACI chart to help clarify roles and responsibilities for these testing tasks. Document key assumptions you make in preparing the chart.

Task Two:

Several members of the project team are very introverted and strong thinking types, while several members of the user group are very extroverted and strong feeling types. Write a one to two page-paper describing options for resolving this issue. Support your answer with evidence from the textbook or other references.