6A-6. Can someone show me how to do this problem?

Will rate a thumb up for good response thanks so much (PLEASE CIRCLE OR HIGHLIGHT final answer thx)

i X Graph/Chart A B I II Tickets too expensive Reading light not working Not enough parking Seats are too close Dissatisfied customer III IV Lost luggage Need more attendants Plane was late Not enough ticket agents D Print Done Complete a fish-bone chart detailing reasons why an airline customer might be dissatisfied. Click the icon to view the partially completed fish-bone chart. Match each letter in the chart with the corresponding heading. Letter A Heading Material B D Match each number in the chart with the corresponding reason. Number Reason IV Letter A Heading Material B C D Methods Material Manpower Number Machinery 1 Number Reason V II TIL Poor or no food IV Not enough traffic police Poor connections Need larger restrooms