Question: 7 2 points A ( n ) refers to each and every opportunity the customer has to see or hear about the company and /
points
An
refers to each and every opportunity the customer has to see or hear about the company andor its brands or have an encounter or experience with it
service point
inference point
reference point
touch point
display point
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
