Question: 7 Henry is a branch manager for a large freight company. He has noticed low morale lately, perhaps because of the cramped quarters, stricter policies,

7

Henry is a branch manager for a large freight company. He has noticed low morale lately, perhaps because of the cramped quarters, stricter policies, and lack of raises this year. According to Herzberg, Henry should first concentrate on

04

35

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Multiple Choice

hygiene factors.

needs for achievement.

esteem needs.

motivating factors.

7 Henry is a branch manager for a large freight company.

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