82. Brandon is a branch manager for a large freight company. He has noticed low morale lately, perhaps because of the cramped quarters, stricter policies, and lack of raises this year. According to Herzberg, Brandon should first concentrate on A. hygiene factors. B. needs for achievement. C. esteem needs. D. motivating factors. 83. Omar has been the team leader for a new operating system project within Berjaya Corporation for almost three months. However, there was evidence of difficulties in implementing the project, and Omar cannot admit that his project will not work by continuing to invest his team's time and budget in the project. Finally, the CEO calls Omar to his office to ask him to ditch the project and to tell him he suffers from bias. A. escalation of commitment B. framing C. overconfidence D. anchor