$7.$ The term 'marketing' refers to$.$

$($a$)$ New product concepts

$($b$)$ Selling.

$($c$)$ Advertising and promotional activities.

$($d$)$ A philosophy that stresses customer satisfaction

$8.$ The environmental factors concerned with the changes of people's values, lifestyles and family roles are called.

$($a$)$ Social factors.

$($b$)$ Economic factors.

$($c$)$ Political factors.

$($d$)$ Competitive factors.

$9.$ The marketing manager identifies and determines what conditions will exist within an organisation's environment at some future time. This activity is known as$.$

$($a$)$ Environmental scanning.

$($b$)$ Planning.

$($c$)$ Environmental forecasting.

$($d$)$ Strategic planning.

$10.$ What is meant by economies of scale in production?

$($a$)$ Operations come from making products for a LARGER customer base.

$($b$)$ Operations come from making products for a MEDIUM customer base.

$($c$)$ Operations come from making products for a SMALLER customer base.

$($d$)$ None of the above