7.It is possible to further sub classify groups in organizations. The types of formal organizational subgroup are ...groups.

.task and interest

.interest and social

.command and task

.social and command

8.The reason why golfers do not speak when another golfer is putting on the green or that employees do not criticize their bosses in public is because of ...

.close monitoring

.external controls

.psychological contracts

. social norms

9.Teams are beneficial to organizations in all of the following ways expect ...

.they are an effective means for management to democratize organizations

.they prohibit employees participation in operating decisions

. they are flexible and responsive to changing events

.they increase employees motivation

10. Which of the following does not characterize the storming stage of group development ?

.resistance

.leadership conflict

.intragroup conflict

.Clear hierarchy