Question: 8 - 2 1 . Specifically, what should the Carters cover in their new employee orientation program, and how should they convey this information? Although

8 - 21 .

Specifically, what should the Carters cover in their new employee orientation program, and how should they convey this information? Although some employees interact directly with customers, others, such as pressers, do not, and may not have bilingual skills. This may necessitate translating training materials. How should Jennifer address this?

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