Question: 8 2 points True or False: As a customer service manager, encouraging your team to always agree with the customer and immediately offer refunds or

8
2 points
True or False: As a customer service manager, encouraging your team to always agree
with the customer and immediately offer refunds or compensations is the most effective
way to ensure positive customer service communication.
True
False
8 2 points True or False: As a customer service manager,

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