Question: 8. Mariana & Medro sat down after they completed (M&M)'s strategic plan and wondered what would the expected demand on their menu items be over

8. Mariana & Medro sat down after they completed (M&M)'s strategic plan and wondered what would the expected demand on their menu items be over the time horizon. They remembered an area in operations management that they learned about that would help them figure out the expected demand. This area is called: (8 Points) a capacity planning b. supply chain management c. facility layout d. forecasting 9. Medro & Mariana decided they would not do home delivery. But, after studying the market, they found that all coffee shops offered home delivery. Now they know they must offer home delivery because it is: (8 Points) a. an order winner b. a core competency c. an order qualifier O d. a competitive advantage 10. Medro and Mariana were talking one day about the coffee station. He told her: "did you know Mariana that the coffee beans, the milk, the cups, the coffee machine, and the barista are called (to-be ( ) transformed) resources. Mariana quickly replied by saying: "yes, I know, we took that in our operations management class at GUST." Liliana heard them talking, she said: I don't think what you are saying is correct. They are called (transforming) resources. Go back to your notes and you will see that I am right." (10 Points) a. Medro & Mariana are both right b. Liliana is right c. Liliana might be right O d. all three of them are wrong

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