8 We know these things for certain about change... a. it is inevitable b. it can be predicted with scenario analysis c. people do not like it d. all of the above Oe. e. only a and c 9 Scenarios can be considered... a. forecasts of the future b. stories about what might happen C. a way for consultants to make money d. all of the above e. only a and b 10 What are the three phases of scenario planning? Identify Drivers, Create Scenarios, Define the Issues Identify Drivers, Create Plans, Define the Issues Identify Tasks, Create Scenarios, Define the Outcomes Identify Tasks, Create Plans, Define the outcomes