9. 10. Answer true or false to the following set of statements. Only write T or on the line provided; do not write anything or circle any word on the sheet. One point each (9). Inspection is a good method to control quality. True or false? In addition to correcting substandard work, employees have the ethical obligation to redesign whatever led to quality problem as well. True or false? 11. The control phase of DMAIC is intended to ensure that variability reduction is pursued. True or false? 12. During a problem-solving process, the team should not be supplemented to maintain consistency and continuity. True or false? 13. Creating smart measures will help an organization be selective about what data they collect and use in its performance measures. True or false? 14. Giving workers responsibility for quality improvement and authority to make changes is known as employee involvement. True or false? 15. The acronym DMAIC is an abbreviation for Define, Measure, Analyze, Investigative and Correct. True or false? 16. When making use of benchmarking, a company should limit the scope to its own industry and should make it a one-time event. True or false? 17. The systematic search for the true cause of a problem is hindered by quality tools. True or false