Question: 9. Name and thoroughly explain the three best practices a new clinic manager could put in place to increase cultural proficiency among employees. (Chapter 14)

9. Name and thoroughly explain the three best practices a new clinic manager could put in place to increase cultural proficiency among employees. (Chapter 14) 10. What is tort law and why is it important in health care? Provide an example of a violation of tort law in a health care setting. (Chapter 15)

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