Question: 9 Select the most ethical response from the choices given below. Place a X against your response. Assume that you are the Food and Beverage

9

Select the most ethical response from the choices given below. Place a X against your response.

Assume that you are the Food and Beverage Manager of a large hotel. You are planning for your New Years Eve gala and require a large amount of wine and champagne. You conduct a competitive bidding process with the suppliers in your area and, based upon quality and price, you place a very large order with a single purveyor. One week later, you receive a case of expensive champagne, delivered to your home with a nice note from the suppliers office stating how much it appreciated the order and that the supplier is really looking forward to doing business with you in the years ahead. What do you do with the champagne?

a

Drink it and enjoy it

b

Take it to the hotel and add it to the inventory of alcohol available for the NYE party

c

Call your friends over for a party

d

Re-sell it on Craigslist to the highest bidder and make some money!

10

Which of these is NOT a consideration as a step in the Ethical Decision-Making Process? Place a X against your response

a

Is it fair?

b

Would I care if it happened to me?

c

Is it legal?

d

What if everyone did it?

e

How can I benefit from this?

f

Does it hurt anyone?

g

Would I publicize my action?

h

Am I being honest?

11

You are the Manager of a city center hotel. At the end of a hard days work, you are walking through the lobby of the hotel on your way home. You run in to a regular corporate guest - Yohann - who stays at your hotel regularly. He is with a lady friend and introduces Stephanie to you. You shake hands, exchange pleasantries and proceed on your way home. About two (2) months later, you run in to Yohann again in the lobby of the hotel. This time, he is with another lady. While Yohann does not introduce the lady to you, she introduces herself as Jacqueline, his wife. Before you can shake hands with Jacqueline and tell her how happy you are to welcome her to the hotel, Yohann bids farewell and ushers Jacqueline to the elevator.

On a subsequent visit, Yohann comes into your office and presents you with an expensive silk tie. He is embarrassed, but grateful that you did not mention his lady friend to his wife. What would you do with the expensive silk tie? Place a X against your response

a

Thank him and accept the silk tie

b

Request him to introduce you to some of his lady friends so you too can have some fun

c

Ask him for something more expensive or threaten to tell his wife about Stephanie

d

Decline to accept the tie and let him know that you are just doing your job by ensuring confidentiality

12

Which of these is NOT a Federal Regulatory and Administrative Agency? Place a X against your response

a

Environmental Protection Agency (EPA)

b

Food and Drug Administration (FDA)

c

Safe Food and Beverage Disposal Commission (SFBDC)

d

Equal Employment Opportunity Commission (EEOC)

e

Bureau of Alcohol, Tobacco, and Firearms, and Explosives (ATF)

f

Alcohol and Tobacco Tax and Trade Bureau (TTB)

g

Alcohol and Beverage Control Board (ABC)

h

Department of Labor (DOL)

i

Department of Justice (DOJ)

13

Which of these correctly explains what a Dram Shop Act is? Place a X against your response

a

A law that holds others accountable for your actions

b

A law that imposes liability for the acts of others on those who serve alcohol negligently, recklessly, or illegally

c

A law aimed at protecting those who serve alcoholic beverages to others

d

A law that permits people to consume alcohol in public places

14

------------------ is the requirement that agents act in the best interest of their principals. Which of the words below best suits the definition? Place a X against your response

a

Fiduciary responsibility

b

Judiciary responsibility

c

Contractual responsibility

d

Repudiatory responsibility

15

Which of these does NOT come under Legally Selecting Employees? Place a X against your response

a

Employee selection and Verification of Eligibility to Work

b

The Americans with Disabilities Act (ADA)

c

Discrimination In the Selection Process

d

The Employment Relationship

16

______________ is a review of an employees performance, including strengths and shortcomings; typically completed by the employees direct supervisor. Place a X against your response

a

Employee Compensation

b

Employee Evaluation

c

Employee Indemnification

d

Employee Accountability

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